IT that works for you

Paul TraceyStarted in 2012, Innovative Technologies is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Saratoga County. Our team of talented IT professionals can solve your IT nightmares once and for all.

Here’s why so many businesses depend on Innovative Technologies for complete IT services and support:

 

  • Our security philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, and next gen AI powered security we manage your network 24/7/365 to identify issues and address them BEFORE they become problems, rather than putting out fires.
  • Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
  • Some companies think if your problem doesn’t seem that bad they can wait a few days to call you back…. We get back to you fast so you know when your problem will be resolved. Our contracts spell out our response time. And if you’re dead in the water, we respond – FAST
  • Fully Managed Solutions. We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity. maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
  • Most staff members have double digit years of experience in the industry. We have seen a lot of technology come and go. This gives us a great foundation to know what works and what doesn’t. We are able to pick the best solution at the lowest cost while making sure it all works to your needs.

 

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Innovative Technologies is here to team up with you and your company for expert support.